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What Personal Information Does Beanstalkbooks.com.au Gather?
The information we gather from our customers helps us improve the design and layout of our site and to continually improve the shopping experience at beanstalkbooks.com.au. Here are the types of information we gather.
Information You Provide Us: We need your name, billing address, shipping address, e-mail address, home phone number and credit card number to process and ship your order. We will e-mail you to confirm your order. If we have a question about your order, we may contact you by e-mail or by phone. For example, we may call you to verify your credit card information on a large purchase. We do this for your protection.
Electronic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses beanstalkbooks.com.au.
Information About Kids: Our site is designed for adults who make purchases for children. Beanstalkbooks.com.au doesn't knowingly solicit or collect information from children who are under the age of 18.
Log Files: We use IP addresses to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.
What Are Cookies?
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of beanstalkbooks.com.au's online shopping features.
Does beanstalkbooks.com.au Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only when required and as described below:
Agents: We employ other companies and individuals to perform functions on our behalf. Examples include, delivering packages, processing credit card payments, providing marketing assistance, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Protection of beanstalkbooks.com.au and Others: We release account and other personal information when we believe release is appropriate to comply with law; or protect the rights, property, or safety of beanstalkbooks.com.au, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
How Secure Is the Information?
Protecting Your Credit Card Information: beanstalkbooks.com.au pledges a safe and worry-free shopping experience. We use the industry standard for Internet security, Secure Sockets Layer (SSL 128-bit) encryption to scramble your personal and credit card information as it travels over the Internet during the checkout process. This encryption is the same security and encryption technology used by banks, restaurants, and other retailers and it is impossible for anyone to read your information in transit. You will know you're in the "secure" area of our site when you click on the "Checkout" button. Notice that the "http" portion of Beanstalkbooks.com.au's web site address in your browser changes to "https." The "s" stands for "secure." In addition, both Netscape and Internet Explorer use special symbols to indicate that you're in a Web site's secure area. (Earlier versions of Netscape use a highlighted key. More recent versions of Netscape and all versions of Internet Explorer show a closed, highlighted lock.) Some browsers let you know that you're moving in or out of a secure area by notifying you with a special pop-up window that requires you to click "ok" before continuing.
Links: This web site contains links to other sites. Please be aware that we, beanstalkbooks.com.au, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. Any link from inside beanstalkbooks.com.au to a site outside of beanstalkbooks.com.au should open in a new browser window.
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